We aim to provide the widest choice of delivery options available to cover the products that we sell. Should you require a large quantity of products or special delivery of items such as aquariums we can often group different products together to ship products at the cheapest way possible. Please email any special requirements.

Aquariums, some vivariums and other fragile items carry a special packing charge due to the nature of the item. Please see this when checking out. Should you order multiple items which have special delivery charges please email your order to our office at sales@junglepets.co.uk and we will give you a special delivery charge - generally 1 cost for the same number of products but this will depend on actual items ordered.

We aim to post out any orders received in the morning that same day (weekdays) and orders placed in the afternoon usually get dispatched the following day. Any orders placed on the weekend will be dealt with on the next working day. We do not send any orders out over the weekend. 

All prices below are based on Parcel force standard delivery areas. Should you be in the highlands of Scotland, Isles or Ireland, there may be additional costs. Please contact us for more details.

DELIVERY OPTIONS

Next Day Standard Parcel

For standard parcel next day delivery, orders must be placed before 12pm. This gives us time to pick and pack your order ready for collection in the afternoon. Orders placed after 12pm on a Friday or at the weekend will be sent out on the next working day. 

Parcel Force 24hr - parcels up to 25kg £7.95

Our standard parcel service is shipped by courier and is usually delivered next day, cut off time 11am for next day. Orders placed after 12pm on a Friday or at the weekend will be sent out on the next working day.

Standard Parcel delivery  £6.95

This service is our standard and is Evri for small packets / parcels or parcelforce for larger or heavier parcels. Orders placed after 12pm on a Friday or at the weekend will be sent out on the next working day.

Items delivered on our own van

Large Aquariums etc will be delivered where possible on our own vans at cost, please contact us if you live above Preston, East Anglia, Cornwall, Devon, West Wales or Central London ie within the M25 or South Coast where additional delivery charges may apply

Usual delivery areas are: 

Manchester, Liverpool and surrounding. Up the M6 to Preston

Up the A1 to Newcastle, from Doncaster. Sheffield, Derby, Nottingham and down the M1 to M25

Around the M25 - including within 4 miles of the M25, Birmingham and surrounding, down the M5 to Bristol and Cardiff 

If unsure please message me for extra delivery charges. If you buy and there are extra charges we will contact you before delivery. Please be aware if you are out of our normal delivery areas, delivery could take longer than the normal 2-3 weeks. 

We do not deliver to The Highlands, Islands, Ireland or Scotland.

All goods are dispatched as quickly as possible. However we can not be held responsible for our couriers. For van deliveries our driver can not carry large items up steps and delivery is road side only and our driver may / may not assist as it up to the drivers discretion.

Couriers deliver during daytime hours Monday to Friday so please allow for weekends when ordering.

Should you not receive your order please email our office bearing in mind that the couriers will not generally deliver on a weekend. Should you wish to return a product then you must return it to us in the same condition as received- any damages due to bad packing on returns will not be credited. Any other item returned must be returned with postage etc at your cost.

IF IN DOUBT OF THE BEST DELIVERY OPTION TO SELECT PLEASE EMAIL US FOR ADVICE. On items delivered on our own vans we reserve the rights to charge an additional cost where the delivery is out of the way from our routes etc.  

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