All our frozen reptile food is pathogen free and comes from the best possible sources. To ensure your food is received in good condition it is necessary to request next day delivery. We also recommend that you order a minimum of 100 large mice, or equivalent, to ensure the food stays frozen. Smaller orders may thaw out in shipping. All frozen food is shipped at buyers risk however we always pack frozen foods as effectively as is possible. Frozen foods will only be shipped Mon – Thursday.